The Policy applies to all information that BESTOMART has about You and Your account.
COLLECTION OF INFORMATION
When You use our Website, we collect and store Your personal information which is provided by You from time to time. Our primary objective in doing so is to provide You a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet Your needs and to customize our Website to make Your experience more secure and simpler. More importantly, while doing so, we collect personal information from You those we consider necessary for accomplishing this purpose.
In general, You can browse our Website without telling us who You are or revealing any personal information about Yourself. Once You give us Your personal information, You are not anonymous to us. Wherever possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about You based upon Your behaviour on our Website. We use this information to do internal research on our User's interests and behaviour to better understand, protect and serve our Users. This information is compiled and analysed on an aggregated basis.
If You choose to buy on the Website, we collect information about Your buying behaviour. If You transact with us, we collect some additional information, such as billing address, credit / debit card number and credit / debit card expiration date and / or other payment instrument details and tracking information. If You choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information You provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by Indian regulations. If You send us personal correspondence, such as emails or letters, or if other Users or third parties send us correspondence about Your activities or postings on the Website, we may collect such information into a file specific to You.
We collect personally identifiable information (email address, name, phone number, delivery address etc.) from You when You set up a free account with us. While You can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use Your contact information to send You offers based on Your previous orders and Your interests.
A cookie is a small text file that can be stored on and accessed from your device when you visit one of our Sites, to the extent you agree. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our Sites. This allows our Sites to recognize your device from those of other users of the Sites. The information provided below about cookies also applies to these other tracking technologies.
“First party Cookies” are cookies that belong to Bestomart and that Bestomart places on your device. “Third party Cookies” are cookies that another party places on your device through our Site. Bestomart may contract with third party service providers to send e-mails to users who have provided us with their contact information. To help measure and improve the effectiveness of our e-mail communications, and/or to determine whether messages have been opened and links clicked on, the third party service providers may place Cookies on the devices of these users.
Depending on the Site, we use the following types of cookies:
Session Cookies. Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.
The data collected by the Sites and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information will not be kept for longer than one year.
Our Cookies are used for the following purposes:
Strictly Necessary/ Technical
These Cookies are necessary to allow us to operate our Sites so you may access them as you have requested. These Cookies, for example, let us recognize that you have created an account and have logged into that account to access Site content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Sites.
These Cookies are used by us or third party service providers to analyze how the Sites are used and how they are performing. For example, these Cookies track what pages are most frequently visited, and from what locations our visitors come from. If you subscribe to a newsletter or otherwise register with the Sites, these Cookies may be correlated to you. These Cookies include, for example, Google Analytics cookies.
These Cookies let us operate the Sites in accordance with the choices you make. These Cookies permit us to “remember” you in-between visits. For instance, we will recognize your user name and remember how you customized the Sites and services, for example by adjusting text size, fonts, languages and other parts of web pages that are alterable, and provide you with the same customizations during future visits.
Please note that if you use your browser settings to block all Cookies (including strictly necessary Cookies) you may not be able to access or use all or parts or functionalities of our Sites.
If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.
Bestomart may collect information about whether you open or click any links in the knowledge, research or event communications that we send to you through web beacons.
A web beacon is a graphic image, which is placed on a website or in an email that alone or in conjunction with cookies compile information about your usage of or your interaction with a Bestomart website or email. For example, we may add web beacons to the knowledge, research or event communications that we send to you to determine whether you have opened our email or clicked a link. The analysis gathered helps us improve the effectiveness of content and format of our websites and email communications.
USE OF INFORMATION
We use personal information to provide the services You request. To the extent we use Your personal information to market to You, we will provide You the ability to opt-out of such uses. We use Your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect money, measure consumer interest in our products and services, inform You about online and offline offers, products, services, and updates, customize Your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions, and as otherwise described to You at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our User's activity on our Website. We identify and use Your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify You and to gather broad demographic information.
We will occasionally ask You to complete optional online surveys. These surveys may ask You for contact information and demographic information (like zip code, age or
income level). We use this data to tailor Your experience on our Website, providing You with content that we think You might be interested in and to display content according to Your preferences.
SHARING OF INFORMATION
As a general rule, we will not disclose or share any of the User's personally identifiable information except when we have the User's consent or under special circumstances, such as when we believe in good faith that the law requires it or as permitted in terms of this policy.
We may also disclose account information in special cases when we have reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating BESTOMART's Terms of Services or may be causing harm to or interference with (either intentionally or unintentionally) BESTOMART's / other Users' rights or property, or if BESTOMART deems it necessary to maintain, service and enhance its products and services. Personal information collected may be transferred and shared in the event of a sale.
You are required to submit Your information at the time of making an online purchase on the Website. We use online payment gateways those are operated by third parties and the information that You share with us is transferred and shared with third party payment gateway operators. The said operators may also have access to Your online purchase history / details that You make from the Website. Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and thus You should exercise discretion on using the same.
PROTECTION OF INFORMATION
We take necessary steps, within the limits of commercial viability and necessity, to ensure that the User's information is treated securely.
We request our Users to sign out of their BESTOMART account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the User shares the computer with someone else or is using a computer in a public place.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect the User's personal & business information, it cannot ensure the security of any information transmitted to BESTOMART and You do so at Your own risk. Once we receive Your transmission, we make best efforts to ensure security in our system.
We are not responsible for any breach of security or for any actions of any third parties that receive Your Information. Notwithstanding anything contained in this Policy or elsewhere, BESTOMART shall not be held responsible for any loss, damage or misuse of Your Information.
DISTRIBUTION OF INFORMATION
BESTOMART may, from time to time, send its Users emails regarding its products and services. We constantly try and improve the website for more relevancy and better efficiency. We may allow direct mails using its own scripts (without disclosing the email address) with respect / pertaining to the products that it feels may be of interest to the User or if the User has shown interest on the same.
The policy may change from time to time, so please check periodically. The revised Policy shall be made available on the Website. Your continued use of the Website, following any changes to the Policy, will constitute Your acceptance of those changes. Any disputes arising under this Policy shall be governed by the laws of India.