1. General
    1. www.bestomart.com. (hereinafter referred to as "Website") is an Internet based portal owned and operated by Bestomart Internet Private Limited, a company incorporated under the Companies Act, 1956, with its registered office at I-3, Electrical & Electronics Industrial Estate, Thuvakudy, Tiruchirapalli, Tamil Nadu - 620015, India. By using this website, you comply to the Terms, Conditions and Notices contained in these “Terms of Use”, along with any amendments made by Bestomart at its sole discretion, and posted on the Website.
    2. It is Your responsibility to review these Terms of Use periodically for updates / changes. Accessing, browsing or otherwise using the site indicates that you have read, understood & agreed to be bound by these “Terms of Use” and the Website's “Privacy Policy” available at the homepage, www.bestomart.com.
    3. Bestomart agrees to deliver the merchandise ordered by you only at such locations as per the Order Confirmation Form. Bestomart shall not be liable to deliver any merchandise or Services purchased by Users for delivery in locations outside India.
  2. Our business hours
    1. Our business hours for customer service are from Monday to Saturday between 9.00 a.m to 6.00 p.m. During the off hours and holidays, You can write to us at customer@bestomart.com
  3. Eligibility to Use
    1. Use of the Website is permissible only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. shall not be permitted to avail the Services or use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Bestomart website and shall not transact on or use the website.
    2. You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.
    3. Bestomart reserves the right to terminate your membership and / or refuse to provide you with access to the Website without according any reasons.
  4. Account and Registration Obligations
    1. The Website requires You to register as a User by creating an Account in order to avail of the Services provided by the Website. Every registered user with the website, Shall be responsible for maintaining the confidentiality of their corresponding user information and is responsible for all activities that occur under their user Name. Bestomart cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section. You may be held liable for losses incurred by Bestomart or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential.
    2. You agree that if You provide any information that is false, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.
    3. The Website also allows restricted access to the Services for unregistered Users.
  5. Pricing Information
    1. We always offer the best possible prices on products for our customers. Sometimes the pricing or product information on any product(s) displayed on our Website may be incorrectly reflected due to some technical issue, typographical error etc. and in such cases Bestomart may cancel your order(s).
    2. Bestomart shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/card-holder having exceeded the preset limit mutually agreed by Bestomart with our acquiring bank from time to time.
    3. Maximum Retail Price (MRP), sale price, discounted price can be changed based on the manufacturer price update without any notice.
    4. If the MRP price is lesser than the published price, we will invoice for the MRP amount and then ship the consignment. The excess amount paid by customer will be refunded.
    5. In some cases, if the product price is higher than the published price due to a miss out in price revision, we will inform Customer about the same. After approval from Customer invoice will be done for the revised price and consignment will be shipped. If the revised price is not accepted by Customer, with due information to customer, the order will be cancelled.
  6. User Obligations
    1. You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogs) that You access on the Website in accordance with this section.
    2. You agree not to access the Website and the materials or Services by any means other than through the interface that is provided by Bestomart. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.
    3. You agree that You are solely responsible to Bestomart and to any third party for any breach of Your obligations under the Terms of Use and for the consequences (including any loss or damage which Bestomart or its affiliates or its vendors may suffer) for any such breach.
    4. You agree that Bestomart may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website.
    5. Bestomart may change, modify, amend, or update the Terms & Conditions from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on Updating / posting. Your continuous use of the service will signify your acceptance of the changed terms.
  7. Taxation Policy
    1. We invoice all transactions and charge all taxes as per regulation. We charge GST depending on the item being shipped.
  8. Product
    1. All pictures displayed are only for illustration purpose. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs. Since every display device is set differently and photographs are taken using a camera, color may vary as seen by you from the actual product.
    2. Actual product might vary from the picture displayed, product specification alone stands for Product information.
    3. Common product image only be displayed for all variants in a single product page. Products with variants will be displayed with common product images, specific images for variant may not be shown.
  9. Warranty/ Service issues
    1. For any Warranty / Service issues, Customer should approach the manufacturer and should undergo the procedure of product's warranty claim according to the policy terms of Manufacturer.
  10. 24 Hours Dispatch
    1. Products ordered under this offer, will be dispatched from Bestomart's warehouse within 24 hours from the time of order placement.
    2. Dispatch in 24 hours is possible for all items maintained in collections "24 Hours Dispatch" at https://www.bestomart.com/collections/24_Hours_Dispatch.
    3. Orders placed on or before 11:00am of each day are eligible.
    4. Orders placed on Saturdays, Sundays, Local/State/National holidays will be dispatched on the next working day of Bestomart.
    5. Eligible for the products only until stocks last. If orders contain "out of stock" products, it will be informed to customer immediately or next working day of Bestomart through phone or email.
  11. Products against Order
    1. In some cases, products will be procured from manufacturer only against the order of the customer.
    2. The against order product's lead time will be informed to customer and order will be processed after customer confirmation.
    3. Against order product(s) will be processed only for prepaid orders.
    4. Cancellation request will not be accepted for against order products after 8 working days from customer confirmation.
    5. Full Refund request will not be accepted in cases :
      1. If customer wants to cancel the order within 4 working days, a service charge of 5% will be deducted from the total value and balance will be refunded.
      2. If customer wants to cancel the order within 8 working days from the confirmed date, service charges 7 % will be deducted from the total value and balance will be refunded.

    1. Pincode serviceability
      1. In case the customer does not check the “Delivery Availability” of the product to be ordered and places an order for delivery at a non deliverable/serviceable pincode then customers are requested to contact Bestomart and give a deliverable/serviceable pincode to which the order will be delivered.
    2. EMI
      1. Preferred EMI option can be selected at the time of payment.
      2. Final EMI is calculated on the total value of your order at the time of payment.
      3. The Bank charges annual interest rates according to the reducing monthly balance. In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the outstanding balance.
      4. The minimum order value to avail the EMI payment option is Rs 3,000.
      5. In case of any kind of refund in an EMI transaction, interest already billed in a particular transaction will not be refundable under any circumstances.
      6. While there are no processing fee for availing EMI option, the interest charged by the bank shall not be refunded.
      7. You may check with the respective bank/issuer on how a cancellation, refund or pre-closure could affect the EMI terms, and what interest charges would be levied on you for the same.